Frequently Asked Questions.
01. Ordering & Bulk Books Orders
1. What types of Punjabi books do you sell?
We offer a vast collection ranging from classic literature and poetry to Sikh history, Gurbani, contemporary fiction, and children’s educational books (Paintee Akhri).
2. Are the books authentic?
Yes. We source our books directly from reputable publishers in India and curated suppliers in Australia to ensure you receive high-quality, authentic editions.
3. Can I request a book that isn’t on your website?
Absolutely! If there is a specific title you are looking for, please email us. We will do our best to source it through our network in India or Australia.
12. Do you offer bulk discounts for libraries or schools?
Yes, we love supporting Punjabi community schools and libraries. Please contact Harpinder Boparai directly via our contact form for wholesale pricing and bulk shipping arrangements.
02. Shipping & Delivery
4. Where do you ship from?
To ensure the fastest delivery, we ship from two primary hubs:
Australia: For our customers in the Oceania region.
India: For our customers in Asia and global orders for rare titles.
5. Do you ship worldwide?
Yes! We ship globally. Whether you are in Canada, the USA, the UK, Europe, or Southeast Asia, we can deliver Punjabi literature to your doorstep.
6. How long will it take to receive my order?
Within Australia: 3–7 business days.
Within India: 5–10 business days.
International Shipping: Typically 10–20 business days depending on the destination and the shipping hub used.
7. How much does shipping cost?
Shipping is calculated at checkout based on the weight of the books and your delivery location. We strive to provide the most competitive international rates possible.
Payments & Security
8. What payment methods do you accept?
We accept all major credit/debit cards (Visa, Mastercard, Amex), PayPal, and Apple Pay or GPay.
9. Is my payment information secure?
Yes. Our website uses SSL encryption to ensure that your personal and financial data is 100% protected.
Returns & Cancellations
10. Can I cancel my order?
Orders can be cancelled within 12 hours of placement, provided they have not yet been dispatched.
11. What is your return policy?
We accept returns if the book arrives damaged or if the wrong title was sent. Please contact us within 48 hours of delivery with photos of the damage to initiate a replacement or refund.